12-26-20

Hope everyone is having a great holiday season, and staying safe and healthy out there! <3

As would be expected, there's been some delays with supply chain lately given the grim circumstances we're living through this year. USPS is taking the brunt of the delays, but all shippers are struggling. There's a combination of holiday rush, exponential mail orders due to lockdowns and safety, as well as (thankfully though) the recent surge of vaccine distribution. Everything is running slow and tracking updates have been sporadic. UPS is by far running the quickest right now.

I'm doing my best, but my typical few business day turn around time is suffering as well due to inability to get supplies in a timely manner. There's still many smaller orders I'm able to get out quickly, but in general please allow a little leeway here.  Sadly, despite my best efforts to order extra supplies and ensure there's enough on hand to keep everything running smoothly between vendor backorders and shipping delays I'm frequently having to wait on supplies. Particularly my heavy gauge steel, which is used for all thumb and hand splints as well as larger size splints, has been difficult to keep in stock. Some types of sterling silver and gold have also been on backorders recently, and the vendor is experiencing overall delays due to reduced staff.

Please keep this in mind when ordering.

Despite the frustration- which I'm absolutely with y'all on- none of us can help this, and we're all working hard with what we've got. 

'Tis the season for patience I guess <3

Y'all take care of yourselves out there. This too shall pass.

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